Terms of Service

1. Scope

These Terms of Service apply to all contracts between Hevrora (hereinafter the “Provider”) and the customer concerning the use of the software-as-a-service solution “Seltara” and related digital products and services.

2. Subject matter of the contract

The Provider makes the web-based software “Seltara” available to the customer. The precise scope of features follows from the current service description on the website.

3. Conclusion of contract

The contract is formed by the customer’s order via the website and the subsequent confirmation or activation by the Provider.

4. Prices and payment

The prices stated on the website at the time of the order apply. Payment is processed via the payment service provider Stripe. All prices include statutory value-added tax (where applicable).

5. Term and termination

5.1 Subscriptions (Monthly / Yearly)

Monthly and yearly subscriptions renew automatically for the corresponding term unless cancelled before expiry. Cancellation may be made at any time effective as of the end of the current billing period.

5.2 Founding Access / Lifetime access

Upon purchase of “Founding Access”, the customer receives time-unlimited access to the software (“Lifetime Access”).

Important clarification:

“Lifetime Access” means access for the lifetime of the Seltara product, for as long as it is actively offered, operated, and maintained by the Provider.

The Provider reserves the right to discontinue the Seltara product, to change it fundamentally, or to cease operation for economic, technical, or legal reasons. In such a case, there is no claim to a refund or to continuation of the service beyond the point of discontinuation. The Provider will inform the customer appropriately in such a case.

6. Rights of use

The customer receives a non-exclusive, non-transferable right to use the software during the contract term or, in the case of Lifetime Access, for the duration of the product’s active operation.

7. Customer obligations

The customer is obliged to keep their access credentials confidential and not to use the software in an abusive manner.

8. Liability

The Provider is liable without limitation for intent and gross negligence as well as for injury to life, body, and health. In cases of slight negligence, the Provider is liable only for breach of material contractual obligations and limited to the foreseeable damage typical for this type of contract.

The software is provided “as is”. The Provider does not guarantee that the software will run uninterrupted or error-free.

9. Right of withdrawal

Consumers have a statutory right of withdrawal. Details are set out in the separate right of withdrawal notice.

For digital content, the right of withdrawal expires if the customer has expressly consented to performance of the contract beginning before the end of the withdrawal period and has confirmed their knowledge of the loss of the right of withdrawal.

10. Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

Should individual provisions be invalid, the validity of the remaining provisions shall remain unaffected.

Contact

Hevrora
c/o Smarvo 234
Südstraße 31,
47475 Kamp-Lintfort
E-mail: [email protected]